Manager, Digital Assets, M+ Museum

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong’s WestK, we are one of the leading museums of modern and contemporary visual culture in the world. The museum reflects our unique time and place, building on Hong Kong’s historic balance of the local and the international to define a distinctive and innovative voice for Asia’s twenty-first century. 

(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance)

Reporting to the Senior Manager, Rights and Images, this position will provide technical expertise to manage all operations related to museum-wide digital assets, to support the delivery of the museum’s programmes.

You will be responsible for:

• Reviewing the management and access to collection and non-collection digital assets using the museum’s DAM system and implementing a new set of recommendations and procedures striving for continuous improvement across departments;
• Performing ingesting, tagging, cataloguing, organising assets and refining workflows working closely with the Images team and the Collection Information team;
• Performing quality assurance of assets, maintaining and updating metadata, formatting and file naming, assigning appropriate access permissions, ensuring deletion of temporary assets;
• Facilitating storage and retrieval workflows for all digital assets created across departments and used for multiple museum activities;
• Providing access and support to staff across the museum through training and documentation for effective usage of DAM;
• Advising users to improve working methods by leading the implementation of metadata standards, data structure standards and models for media files, and by providing technical advice and trouble shooting;
• Working closely with Curators, Registrars, Exhibition Managers, Digital, Conservation and Archives & Library teams, to ingest digital assets, update existing images, and manage lifespan of temporary assets as defined by museum collection management requirements;
• Working closely with the Rights team to assist with media rights management;
• Co-ordinating the delivery of M+ digital assets to outside licensing partners, working collaboratively with all stakeholders; and
• Performing any other duties from time to time as reasonably assigned by M+.

You should

• possess a recognised university degree in photography, information science or a related discipline;
• have 7-8 years of experience with DAM systems, managing digital media resources and driving digital preservation with knowledge of best practice tools, IT and collection management systems and techniques for digital preservation;
• have practical experience of implementing metadata standards, data structure standards and models for media files, access and migration standards and best practice;
• have a good understanding of digital asset management systems functionality, and preferably an understanding of the underlying technical database architecture, storage and file system management;
• have experience of training users in the use of systems and digital resource creation and handling;
• have proven experience in collections or picture library documentation and digitisation projects in a museum or similar organisation. Experience with The Museum System (TMS) is strongly preferred;
• have effective organisational skills, with the ability to prioritise own workload and meet deadlines; be able to demonstrate excellent attention to detail and a flexible approach to work;
• have strong analytical skills to improve processes;
• have advanced computer skills, particularly in the use of collections management databases, digital asset management systems and/or other IT interface systems. Experience with SQL, XML and XSL is preferable and;
• possess excellent written and spoken English, and preferably in Chinese, with the ability to liaise effectively with both internal and external parties.

For interested parties, please submit your application with detailed CV on or before following date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

For more information, please visit https://www.westk.hk or contact: