Manager, Digital Products & Services

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Manager, Digital Products & Services, Digital Banking & Experience

Join our team and play a pivotal role in developing top-tier digital banking solutions that surpass customer expectations.

What's Expected of You:

• Assist in implementing business strategies and project initiatives across digital banking channels to deliver innovative products, services and enhancements.

• Support the continuous improvement of end-to-end customer journeys on digital channels to create exceptional experiences and resolve pain points for customers.

• Involve yourself in the project life cycle for digital projects, including user requirements preparation, review of user acceptance test cases and results, preparing customer communication/internal training, etc.

• Work closely with internal stakeholders and uphold the integrity of the team's output and rigorously safeguard the quality of deliverables.

Job Requirements

• Degree or above with a major in Business Administration, Marketing, e-Commerce, Information Technology, or related disciplines.

• 6+ years of relevant experience in digital banking services or digital product development.

• Strong problem-solving skills and detail-oriented, with an adaptable, fast-learning mindset, a positive "can-do" attitude, and effective communication skills.

• Proven hands-on track record in the project lifecycle, UAT management, and business analysis.

• Good command of written and spoken English and Chinese

Please note that only shortlisted candidates will be notified.