Manager I, Productivity and Capability Development

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description

• Support the Team Head in shaping Broker and Agency onboarding, training, and development strategies aligned with company direction.
• Design and deliver training programs to strengthen product knowledge, professionalism, and production capability across channels.
• Conduct training needs analysis and translate insights into targeted capability-building initiatives.
• Implement and manage programs such as class-in-charge, theme-based training clinics, and lead management initiatives.
• Support monitoring of channel performance against production and activity requirements.
• Evaluate training effectiveness using feedback, performance tracking, and stakeholder input, and recommend improvements.
• Develop and maintain training materials, policies, and procedures to ensure consistent, high-quality delivery.
• Drive communication and engagement initiatives to activate and empower channels to become top-tier advisors.
• Monitor and enhance the learning management system (LMS) to improve efficiency, usability, and data accuracy.

Job Requirements

• University degree with 8+ years' experience in training, L&D, or product communication.
• 5+ years' management experience (people and/or project) within the life insurance industry.
• Proven track record in developing and executing training strategies across agency and broker channels.
• Strong understanding of agency culture, operations, and distribution dynamics.
• Professional qualifications such as FLMI, CFP, FChFP, IIQE, or equivalent preferred.
• Solid knowledge of IIQE Papers 1-5, Life & Health insurance, Financial Planning, Investments, and MPF.
• Strong strategic thinking with the ability to translate strategy into execution.
• Excellent stakeholder management, communication, and influencing skills.
• Proficient in Microsoft Office and learning systems; able to leverage emerging learning technologies.
• Fluent in English; Mandarin and/or Cantonese proficiency is an advantage.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:
Channel Management

Posting End Date:
18/07/2026