Manager, Merchant Relationship

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Job Purpose:

To grow Dah Sing Bank merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income and partnership development.

Main Responsibilities:

• Solicit new merchants to use the Bank's Merchant Payment Service and Installment Payment Plan Service.
• Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention, technical integration, marketing initiatives, etc.).
• Explore and develop new business opportunities with different partners and payment vendors.
• Cross-sell the Bank's other products and services including SME banking account & Merchant Receivable loan etc. to drive synergy.
• Assist Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch.
• Collect market intelligence and propose improvement on team strategy.
• Collaborate with team members to achieve sales goals and performance metric

To meet the challenge, you should have the following qualifications and attributes:

• University graduate with 5 years' relevant experience or secondary education with 10 years' relevant experience
• Self-motivated, sales driven and client focused
• Excellent merchant network connection
• Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities
• Proficiency in English, Cantonese and MS Office

(Candidates with less experience will be considered as Assistant Manager)

Please note that only shortlisted candidates will be notified.