New Job Opening: Sales Assistant - Healthcare & Electronics Industry in Hong Kong SAR

Job Description

About the Company

Our client is a well-established MNC company providing innovative technology solutions to customers across healthcare, industrial, and advanced manufacturing sectors. They are currently looking for a Sales Assistant to join their Hong Kong team and support business operations across the region.

Key Responsibilities:

• Manage the end-to-end order fulfilment process, from order receipt through to delivery and payment collection


• Process customer orders, quotations, and related transactions accurately within SAP


• Coordinate with factories, logistics providers, freight forwarders, and warehouse partners to ensure timely deliveries


• Monitor order status, shipment schedules, and product lead times, proactively resolving any supply or delivery issues


• Serve as the primary contact point for customer enquiries relating to orders, product availability, inventory status, delivery tracking, and commercial requests


• Support the sales team in following up RFQs, preparing quotations, reports, and other sales administration activities


• Generate and analyze sales, quotation, booking, and open-order reports to support business development activities


• Coordinate value-added logistics services and special customer requirements where needed


• Handle customer complaints and work closely with internal stakeholders to provide timely resolutions


• Support invoicing, payment follow-up, account reconciliation, and month-end operational activities


• Maintain accurate records, documentation, and reporting to support business operations and customer service excellence

Key Requirements:

• Degree or Diploma holder in Business Administration, Supply Chain, Logistics, Engineering, or a related discipline


• 3 years of experience in customer service, sales support, order management, supply chain, or commercial operations


• Experience in a multinational or international business environment is preferred


• Knowledge of SAP or other ERP systems is an advantage


• Familiarity with import/export operations, logistics coordination, or order fulfilment processes is beneficial


• Strong communication skills in English, Mandarin, and Cantonese


• Customer-focused, proactive, and hands-on approach


• Strong organizational skills with excellent attention to detail


• Able to manage multiple priorities in a fast-paced environment


• Positive team player with strong interpersonal skills

Ready for Your Next Career Move?
Apply now or send your CV  for a confidential discussion!