Night Manager 夜班經理

At the Height of Luxury Hospitality

Situated atop the Tsimshatsui MTR station, with prime location and a brand new contemporary look after renovation that further redefines sophisticated and luxurious hospitality. The Kowloon Hotel Resources Limited is now inviting high caliber and dynamic candidates to join our invigorated team. To learn more about us, please visit our website

Job Responsibilities:

• Act as Manager-on-duty during overnight time to ensure smooth and orderly operation of the Hotel
• Manage the daily operation of the Front Office Department and maintain the high standard of services
• Resolve guest complaints and follow up on guest requests promptly according to the established standards
• Handle emergencies and complaints in accordance with hotel policies 
• Supervise the Front Office team and provide on-the-job training to new teammates

Job Requirements:

• Proficient in written and spoken English & fluent in Mandarin speaking
• Minimum of 3-5 years supervisory experience in Front Office operation
• Excellent problem-solving, interpersonal, leadership and coaching skills
• Able to work under pressure and multi-tasks
• Immediately available is an advantage

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, The Kowloon Hotel, 19-21 Nathan Road, Kowloon or fax to 2368 0672 or email to [email redacted, apply via Company website]

We are an equal opportunity employer and welcome applicants from all qualified candidates. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar post(s) within Harbour Plaza Hotels & Resorts. If you do not hear from us within 8 weeks, you may consider your application unsuccessful. All your personal data will be destroyed once it is no longer required.