Officer, Digital Products & Services (fresh graduate is also welcome)

In this role, you are required to assist in building competitive digital banking platforms (including e-Banking and Mobile Banking channels) strategies for personal and SME customers to increase the number of active users and usage by delivering comprehensive digital banking services.

Job Responsibilities

• Execute business strategies for digital banking channels, which include internet banking, mobile banking and other digital related channels 
• Explore and implement new digital banking solutions and initiatives for the both personal and SME customers
• Involve in project life cycle for digital projects including user requirements preparation, review of User Acceptance Test cases and results, preparing customer communication and internal training, etc.
• Work with teammates on digital banking projects to increase the competitiveness of the platforms
• Work with IT and other stakeholders to explore new solutions to increase the efficiency of the digital communication channels 
• Ensure internet activities comply and fulfill regulatory requirements and protect the best interest of customers
• Monitor the usage of digital banking services and monitor the market trend
• Prepare competitors' benchmarking and analysis
• Assist other divisions or bank's subsidiaries in driving digital channel initiatives

Job Requirements

• Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines 
• Relevant experience with proven track records in digital banking service development, include e-Banking and mobile banking channels is preferred. 
• Fresh graduate is also welcome
• Experience in SME digital platforms is preferred
• Self-motivated with strong analytical and planning skills
• Detail-oriented & able to work under pressure to meet tight schedule
• Good communication skills and attention to detail
• Knowledge in HTML, CSS and JavaScript is preferred
• Good command on both written and spoken English and Chinese