Officer / Senior Officer, Claims (General Insurance - Motor focus)

Company : Dah Sing Financial Group

Job Description - Officer / Senior Officer, Claims (General Insurance - Motor focus)

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Job Responsibilities:

Handle Motor insurance claims from initiation to resolution
Verify, investigate and assess validity of claims
Liaise with customers and service providers
Negotiate settlements with third party claimants
Attend Small Claims Tribunal
Answer claims hotlines and general telephone enquiries
Provide quality service to customers in accordance with the service standards
Assist in ad hoc projects and UAT as assigned by supervisors

Job Requirements:

Bachelor's degree in Business Administration or related disciplines
(non-degree holder with relevant experience will be also considered)
Fresh graduates will be considered
Relevant experience in general insurance industry will be definitely an advantage
Professional insurance qualification (e.g. IIQE / ACII / ANZIIF) will be an advantage
Good command of both written and spoken English and Chinese
Good communication and analytical skills
Good computer skills

Please note that only shortlisted candidates will be notified.

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Officer / Senior Officer, Claims (General Insurance - Motor focus)

Job Description - Officer / Senior Officer, Claims (General Insurance - Motor focus)

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