Officer/ Senior Officer, Corporate Account Operations

Job Responsibilities

1. Conduct document checking and verification for commercial / SME account opening and loan applications, ensuring compliance with internal policies and regulatory requirements.
2. Perform KYC / CDD reviews for corporate customers, including identifying connected parties and Ultimate Beneficial Owners (UBO).
3. Assist in account maintenance and facility maintenance tasks, including customer information updates, mandate changes, and account closure processing.
4. Support periodic reviews and trigger-event reviews to ensure client profiles remain compliant with AML/CFT standards.
5. Handle daily operational processing to support smooth workflow in corporate banking operations, covering onboarding and facility administration.
6. Liaise with internal stakeholders (Frontline, Credit Risk, Compliance) to follow up on documentation issues or KYC clarification.
7. Ensure all operational tasks follow internal guidelines, HKMA regulatory standards, and service-level requirements.
8. Assist in updating procedural documents, workflow guidelines, and operation manuals when required.
9. Perform ad hoc tasks and provide support to departmental projects as assigned.
10. Act as the checker for onboarding/loan files and provide technical guidance on complex cross-border cases.
11. Oversee the team’s daily operational output and prepare status updates for the manager.

Job Requirements

1. Degree / Diploma or above in Banking, Finance, Business Administration, or other related disciplines.
2. 1–3 years of experience in commercial / SME banking operations, KYC/CDD, or related banking support functions.
3. Basic understanding of corporate account opening, KYC requirements, and SME loan workflow is preferred.
4. Knowledge of corporate documents and regulatory compliance standards (e.g. AML/CFT) will be an advantage.
5. Detail-oriented, responsible, and able to handle multiple tasks under tight timelines.
6. Good command of both written and spoken English and Chinese (Cantonese & Putonghua).
7. Proficient in MS Office; experienced with banking systems or KYC screening tools is an advantage.
8. Professional qualifications such as CAMS, AAMLP, or CAMLP are an advantage but not mandatory.
9. Candidates with more experience may be considered for Senior Officer.