Officer to Assistant Manager (IT User / Helpdesk Support) - Agency Contractor

Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and Fujian business and our cross-border platform, we will continuously maintain its core values of “Sincerity, Flexibility, Tailor-made Service and Professionalism” and provide premium services to our customers to help growing their wealth, and to create values and deliver returns to our stakeholders and staff.

We believe that employees are valuable asset of the company. We offer stimulating careers that will further your personal growth. Come join us for the following position.

Responsibilities

• Provide day-to-day first line end-user support
• Participate in helpdesk projects and implementation work
• Responsible for keep tracking IT assets with proper inventory control on record keeping, maintenance and related documentation
• Coordinate with PC and mobile device vendor / partner to deliver quality IT service
• Analyze and review existing system work flows and procedures
• Review and document the helpdesk operation manual and user guides
• Ad-hoc duties and projects assigned by supervisors

Requirements

• Degree holder in Information Technology/Computer Science/Information Systems or a related discipline
• 2-5 years’ relevant working experience in banking & finance industry, knowledge in PC, network, server support and OA applications are required
• Able to work under pressure, self-motivated and flexible to meet changing work situations
• Strong communication and interpersonal skills
• Good command of both written and spoken English and Chinese (Cantonese and Mandarin)
• Experience on project management will be advantage 

We offer competitive packages and promising career opportunities to the right candidates. Please send your full resume with current salary, expected salary and the date of availability to The Human Resources Department, Chiyu Banking Corporation Ltd, 1/F, No. 100 Queen's Road Central, Hong Kong or fax to 2986-3233 or by clicking Apply Now . Information provided will be treated in strict confidence and only be used for recruitment purposes. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.