Pacific Place Apartments - Floor Supervisor

Pacific Place Apartments is the first residence in Hong Kong and the fourth by Swire Hotels. Conveniently located above Pacific Place, it offers refined and spacious serviced residences in the heart of the city.

Here at Pacific Place Apartments, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Pacific Place Apartments?

Pacific Place Apartments comprises 268 fully-serviced exquisite bedroom suites with generously sized, intelligently proportioned layouts, and the potential for any degree of personalisation, furnished with a contemporary or oriental design theme, overlooking views of the tranquil greenery, or Victoria Harbour.Pacific Place Apartments comprises 268 fully-serviced exquisite bedroom suites with generously sized, intelligently proportioned layouts, and the potential for any degree of personalisation, furnished with a contemporary or oriental design theme, overlooking views of the tranquil greenery, or Victoria Harbour.

Job Overview

This role supports a team to maintain a pristine and well-organised hotel environment. Our diligent efforts ensure that guests enjoy a stay characterised by quality service and a clean and safe environment. Those who have a genuine passion for cleanliness, an unwavering attention to detail, and take pride in their work will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Room Attendant is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Maintain the standard of cleanliness, maintenance and upkeep on all public areas, pantry and guestrooms on your floor daily.
• Ensure prompt follow up and feedback on the occupancy status and guest inquiries on your floor.
• Maintain inventories on guest supplies, operating equipment and linen.
• Handle and follow up with Housekeeper on team member roster.
• Conduct suite rooming with new tenant.
• Perform any other duties and responsibilities as assigned.

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Minimum 2 years of housekeeping supervisory level working experience preferred
• Form 5 or above. Graduate from hotel school or hospitality training institute is preferred
• Fluent in spoken English, Cantonese and Putonghua. Good interpersonal and communication skills. Basic computer knowledge

The Cherries on Top (Nice-to-Haves):

• Creative, presentable and self-motivated with a fun and positive personality
• Cheerful, team player and capable to work under pressure

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers : You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
2. Feedback Enthusiasts : You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
3. Passionate Pioneers : You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Experience our 4.5-day work week, an extra half day each week for you to look after yourself, be healthy and be happy!
• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
• Join our wellness programme to elevate your mental and physical wellbeing!
• Enjoy discounts at our restaurants, bars, and spa -- at all locations!
• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

We offer attractive benefits and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV to us.

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Services Limited