Job Description - Planning Executive (Fresh Graduates are Welcome)
Schedule pest control treatment activities using internal scheduling system, by liaising with field operations on resource availability, to produce efficient routes that maximize resource capacity
Support Sales team with priority scheduling within routes to drive business growth
Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
Organize and monitor data of correspondence and records by using the internal system
System data Input and update
Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
Other ad-hoc duties as assigned
Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
Candidate with more experience will be considered as Senior Planning Executive
Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
Fast learner with strong attention to details
Data sensitive, disciplined in maintaining accurate data for scheduling use
Good communication, interpersonal and analytical skills
Spoken and written English proficiency preferred.
Self-motivated with positive working attitude and willing to learn
Able to work independently with minimum supervision
Good time management
Able to work under pressure
Immediate available is preferred
Competitive salary package
13-month salary
Flexible Working Hours
Dental insurance
Annual medical check up
5-day work week
Paid Public Holiday
Annual Leave
Marital leave
Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
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