Policy admin - Life - Senior Officer

Company : Hays

Job Type : Full Time

Hong Kong

Number of Applicants

000+

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Job Description - Policy admin - Life - Senior Officer

We are seeking a detail-oriented and experienced Senior Officer to join our Life Policy Administration team. In this role, you will be responsible for managing and overseeing policy servicing operations, ensuring accuracy, compliance, and exceptional customer experience throughout the policy lifecycle.

Key Responsibilities

Handle end-to-end policy administration tasks, including issuance, endorsement, renewal, and termination of life insurance policies.
Review and validate policy documentation to ensure compliance with regulatory and company standards.
Liaise with internal departments and external partners to resolve policy-related inquiries and discrepancies.
Monitor and improve operational efficiency, ensuring timely and accurate processing of policy transactions.
Support system enhancements, process improvements, and participate in UAT (User Acceptance Testing).
Provide guidance and mentorship to junior team members when required.

Requirements

Diploma or Degree holder in Business Administration, Insurance, or related discipline.
Minimum 3-5 years of experience in life insurance policy administration or operations.
Strong knowledge of life insurance products, regulatory requirements, and policy servicing processes.
Proficient in MS Office applications; experience with policy administration systems is an advantage.
Excellent attention to detail, problem-solving skills, and ability to work under pressure.
Good communication skills in English and Cantonese and Mandarin.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Original job Policy admin - Life - Senior Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Policy admin - Life - Senior Officer

Job Description - Policy admin - Life - Senior Officer

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