Policy Owner Service, Specialist

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Support on managing the governance and risk of the department, and to deliver projects to ensure Policy Service Department is operated in compliance with the company guidance and compliance/regulatory requirements.

Roles and Responsibilities:

Governance and Control

• Conduct periodic audits to ensure the POS transactions are properly performed and adhere to all regulation's requirements and company's rules and guidelines
• Proactively look for areas within POS that may be in violation of the regulations, and to identify the root cause and then propose ways to improve it to ensure the team can operate smoothly
• Support Risk Management & Compliance / Internal Audit in various activities including but not limited to annual / ad-hoc auditing activities, annual regulatory reporting
• Monitor and ensure the controls in POS function are effective and up to date.
• Coordinate within the department to ensure practice is consistence and with required standards met.
• Assist to formulate & implement plan to revise existing controls or add new controls if deficiency is noted.
• Support reporting activities on control monitoring
• Governance all the related SOP are updated and compliant with related processing rules

Project Support or non-routine task

• Liaise with respective teams / departments to implement risk Management & Compliance related initiatives or projects in order to embed risk & compliance requirements in day-to-day business operations of POS
• Organize and provide necessary training to stakeholders
• Revise guidelines, forms & procedures manuals and to ensure up-to-date

Other responsibilities

• Perform other responsibilities and duties periodically assigned by supervisor in order to meet business requirements.

Minimum Job Requirements:

• University / College graduate with minimum 5 years' experience in managing similar job natures, project management or business analysis is preferred.
• Experience in project management and process review in insurance firm is a plus.
• Strong interpersonal and communication skills
• Result-oriented, aggressive, and innovative
• Proactive in problem solving in a fast-moving industry
• Demonstrated analytic capacity and business thinking

Others:

• Relevant license(s) will be required if the job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.