Product Manager - BCP (Web3)

Job Overview

Responsible for developing, maintaining, and optimizing the exchange’s business continuity plans (BCP) to ensure critical operations remain functional during disruptions. Collaborate with cross-functional teams to assess risks, design mitigation strategies, and validate the effectiveness of BCP.

Prefer location: Shenzhen.

Key Responsibilities

1. Business Continuity Planning
• Develop and maintain the exchange’s BCP, including disaster recovery and emergency response plans.
• Regularly review and update BCP to align with evolving business needs and regulatory requirements.
• Identify and assess risks impacting exchange operations (e.g., technical failures, market volatility, external events).
• Design and implement risk mitigation measures to minimize potential disruptions.
2. Training & Simulation
• Organize and conduct BCP training and drills to ensure all employees understand their roles and responsibilities during emergencies.
• Evaluate simulation outcomes and propose improvement actions.
3. Cross-Department Coordination
• Partner with technical, operations, compliance, and legal teams to ensure BCP comprehensiveness and effectiveness.
• Coordinate cross-departmental resources to support BCP implementation.
4. Crisis Communication
• Lead communication with internal and external stakeholders during disruptions.
• Ensure timely and accurate information dissemination to uphold the exchange’s reputation and client trust.

1. Education
• Bachelor’s degree in Risk Management, Emergency Management, Computer Engineering, or related fields.
• Master’s degree or professional certifications (e.g., CBCP, CBRM) preferred.
2. Experience
• 5+ years in risk management or business continuity planning roles, preferably within financial services or crypto exchanges.
• Familiarity with crypto exchange operations and practical experience managing common risk scenarios.
• Proven experience designing enterprise-level (B2B) complex system tools.
3. Skills
• Strong system architecture understanding and ability to deliver highly productive business solutions.
• Excellent project management and cross-functional collaboration skills.
4. Personal Attributes
• High sense of accountability for business and system stability.
• Analytical mindset to identify potential risks in business processes.
• Exceptional communication and interpersonal skills;
• English and Mandarin proficiency for workplace communication.