Project Handler I

• Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
• Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
• Follows up on contacts from clients.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
• Acts to address client concerns and to resolve client issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services.
• Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
• Becomes familiar with applicable standards, company manuals and appropriate technical literature.
• Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
• Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates.
• Coordinates administrative aspects of project management.
• Serves as Project Handler of record as assigned.
• Communicates project status and results to clients through frequent contact and by preparing reports.
• Prepares Follow-Up Service Procedures and information pages. Integrates continuous improvement concepts and techniques into all aspects of the job.
• Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

• Examines photographs, devices, units, and components to write descriptive reports of products under investigation. May prepare reports concerning factory inspections and follow-up testing. Responsible for answering correspondence, and sending application forms to prospective clients. May assist with preparation of specific test schedules and data sheets.
• Communicates with managerial and non-managerial personnel and clients by telephone, in person, and by 
correspondence to clarify information pertinent to product description and to transmit information relative to the preparation of engineering reports and correspondence.
• Uses system software to prepare letters and technical reports for laboratory test data sheets, test records, product descriptions, and report photographs.
• Assembles and disassembles test samples. May conduct basic laboratory tests.
• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
• Performs other duties as directed.

• Four years related work experience.