Protective Security Technology Manager

We are currently seeking a high calibre professional to join our team as a Protective Security Technology Manager.

In this role you will:

• Supervise / undertake the System Team daily duties in Hong Kong.
• System administration (system status monitoring; configuration management and improvement)
• User access management (user privileges; recertification, etc)
• Team administration and financial management (rosters, OT approval/admin, expense claims, etc)
• Inventory management (spare parts)
• Team performance and risk management reporting
• Fulfilment of security data requests (access, alarms, video, etc)
• Act as OIC in team manager's absence.
• Manage the delivery of the following services for Hong Kong markets as required:
• Coordinate support to retail projects (design/advice/commissioning).
• Systems procurement and Third party management (contracts, orders and performance)
• Systems maintenance planning, coordination and first line support
• Systems incident response and issue remediation
• Systems procedures, data and drawings management
• Act as, or support, the Third Party Engagement Manager (TPEM) for any outsourced services and suppliers, including procurement, contracted performance monitoring and third party risk management.
• Develop and deliver continuous improvement initiatives.
• Manage change including documenting processes, procedures and communicating change
• Develop and maintain internal and external relationships required to support this function
• Provide support to other PS teams, sites and incidents as required

To be successful you will need:

• 5+ years of relevant experience working in a Electronic Security/Technology needs including Extra low-Voltage (ELV) systems through designing, specifying systems to tendering / procurement and project management
• Experience in design, specification, implementation, construction, maintenance and support role of Electronic Security/Technology
• Security experience or education an advantage
• Experience in working with and influencing stakeholders to achieve objectives
• Knowledge in areas such as physical security, technology administration or support, service delivery, operations, data analysis and management, automation and/or project management
• Ability to lead people in a service/operational environment
• Ability to communicate and collaborate with a range of stakeholders, customers and agencies at senior and working levels
• Experience managing third party services and suppliers
• Sound judgement and ability to provide advice and make decisons under pressure and consitent with established policy, procedures and the local risk context
• Ability to handle confidential and sensitive information with high ethical standards
• Ability to identify gaps or inefficiencies and then deliver improvement actions at pace through process, technology or people change
• Good English and Cantonese language skills both written and verbal
• Proficiency in the use of Microsoft Office applications and able to quickly pick up other technology platforms
• Proficiency in the use of Computer Aided Design applications such as AutoCAD, AutoDesk Revit and Building Information Modelling (BIM) etc

Opening up a world of opportunity

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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