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Company Overview:
WobbleWorks is an innovative company that creates incredible opportunities in unexplored spaces. Founded in 2010, we remain privately owned and have grown steadily since our founding, operating globally with offices on three continents. Our flagship product is the top selling 3D pen in the world (over 5.5 million sold to date), with award recognition from TOTY, Time Best Inventions, Good Housekeeping, and more.
We have a presence across major retailers in the US and around the world; our products cater to modern parents, leading education providers, creative enthusiasts, prosumers and kitchen enthusiasts. Additionally, we have developed a strong pipeline of future products that will add new verticals and further broaden our customer base over the coming years.
We currently operate globally with our ~50 employees working from home and from offices in the US, UK, Hong Kong, and the Philippines. As a company we believe strongly in investing in our infrastructure and brand development, as well as fostering the kind of culture that our team can be proud of. With a strong commitment to excellence, we are seeking a QA/QC Engineer to help support important aspects of product development with both internal and external partners.
What you’ll do in this role
Responsible for maintaining high standards of compliance and quality of new and existing product lines at factory level. The candidate will be involved in the product development process, acting as our internal expert and knowledge bank on product compliance and safety standards.
You will create and maintain QA/QC & Assembly standards and documentation used throughout the development and production process to ensure high quality outcomes. You will conduct factory audits (current and prospective) and perform spot checks, so as to ensure ongoing compliance. Additionally, this position will help interface between our US product development team and our Asia-Pacific manufacturing partners regarding QA/QC & assembly standards and documentation. By doing so they will ensure all key stakeholders (i.e. PD and Ops) are kept up to date on product specific concerns and measures, as well as general factory-specific measures implemented.
The ideal candidate for this role will be a detail-oriented self-starter and problem solver, experienced in quality control ideally within the consumer electronics and/or toy industry. Someone with a background or experience in polymers (specifically thermo plastics), knowledge around food regulations in addition to Consumer Electronics and Toy would be preferred.
Reporting to: Sr. PD Manager, CTO (solid line); dotted line to the Director of Operations
Location: Hong Kong Office (remote optional)
Benefits: We offer comprehensive benefits including Medical and Dental insurance, paid vacation & sick days, holiday time off, employee discounts, and learning & development opportunities.
Key Responsibilities:
This role is focussed around the follow four core areas:
1. Documentation: Create and maintain standards documents ensuring product success at various stages including: product specifications, assembly & testing on-the-line, Incoming & Outgoing QC specifications. Develop (and implement) guidelines for new factory vetting. In this capacity you will also help to create testing QA/QC specifications and oversee their implementation with our manufacturing partners during the product development process and until mass production is smoothly running.
2. Audit: Conduct factory audits (current and prospective) and perform spot checks, so as to ensure ongoing compliance by factory with manufacturing processes, QA/QC processes, and regulatory requirements.
3. Expert Compliance Support: Provide support simultaneously to PD, GTM and Operations in (i) understanding consumer product compliance across multiple products areas and regions, (ii) troubleshooting product development issues from a regulatory point of view, (iii) arming and assisting Operations with the requisite knowledge and documentation when liaising with test centres, as well as when factories are properly informed of the applicable standards
4. Evaluation: Consult and guide new and existing product concepts, signposting issues at an early stage, for example: compliance considerations, regional testing standards, and trade offs that will accommodate these standards while maintaining high quality user experiences. This role will make a significant impact by helping identify these issues at the beginning of the product development process, so the onward path for Operations and Sales is clear, and delays or regulatory surprises are avoided.
Desired Qualifications:
WobbleWorks is committed to fostering a workplace where all employees are valued and supported. We hire based on merit and encourage a culture of respect, fairness, and opportunity for everyone. We urge candidates of all backgrounds to apply, including if your work experience doesn’t align perfectly. More than anything we’re looking for someone passionate about their work and looking to contribute to our team in a meaningful way.
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