Act as the first point of contact for all visitors, clients, and internal stakeholders, ensuring a warm, professional, and efficient reception experience
Manage the front desk, including answering and directing incoming calls and handling general enquiries
Greet, register, and host visitors in line with company protocols
Coordinate meeting room bookings, set‑ups, and refreshments
Liaise with internal teams to ensure smooth scheduling of meetings and interviews
Manage incoming and outgoing mail, couriers, and deliveries
Maintain the reception area and meeting spaces to a consistently high standard
Support office administration tasks, including ordering office supplies and coordinating with vendors
Provide ad‑hoc administrative support to Office Management and wider teams as required
Requirements & Skills:
Prior experience in a Receptionist, Front of House, or Client Services role, ideally within financial services or a corporate professional environment
Exceptional interpersonal and communication skills with a client‑focused mindset
Fluent in English is essential; Cantonese and/or Mandarin is highly desirable
Strong organisational skills with the ability to multitask and prioritise effectively
Professional appearance, demeanour, and attention to detail
Confident using Microsoft Office (Outlook, Word, Excel) and meeting room booking systems
A proactive, flexible, and team‑oriented approach
Discretion and professionalism when handling confidential information
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