Bilingual Administrative Assistant (Mandarin)

We're looking for a bilingual Administrative Assistant who is fluent in English and Mandarin to support a boutique law firm based in California, serving clients throughout the San Francisco Bay Area. The firm practices family law, employment law, and civil rights, and roughly half of its clients are Chinese-speaking. This role exists to make sure those clients are never left without clear, accurate communication at any point in their experience with the firm.

The split is approximately 30% live interpretation and translation, 70% administrative support. You do not need a legal background. You do need to be sharp, dependable, and comfortable switching between languages in real client-facing situations.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• Direct involvement in meaningful legal matters that affect real people
• Small team environment where your work has immediate visibility and impact

What You'll Work On

Interpretation and Translation

• Provide live interpretation between English and Mandarin during client calls, consultations, and case discussions
• Translate written documents, emails, and client-facing materials as needed
• Ensure accuracy and tone are preserved across both languages in sensitive legal contexts
• Serve as a communication bridge between the legal team and Mandarin-speaking clients
• Step in for interpretation support on short notice when client needs arise

Administrative Support

• Handle data entry, document management, and file organization across firm systems
• Assist with basic bookkeeping tasks including expense tracking and invoice logging
• Draft, review, and respond to emails on behalf of the team as directed
• Support day-to-day operations across scheduling, client follow-ups, and internal coordination
• Maintain organized records with attention to detail and confidentiality

What You Bring

• Full professional fluency in English and Mandarin, written and spoken
• Prior experience in an administrative, legal, or client-facing support role
• Comfort handling live interpretation in professional or high-stakes conversations
• Strong written communication skills in both English and Mandarin
• Proficiency in standard productivity tools including email, spreadsheets, and document management platforms
• High attention to detail and a strong sense of confidentiality
• Ability to manage shifting priorities in a small, fast-moving team

Nice to Have

• Cantonese fluency in addition to Mandarin
• Background in legal, paralegal, or professional services environments
• Basic bookkeeping or accounting experience
• Experience with any legal practice management software
• Social media or digital marketing skills

How to Apply

Please include:

1. Your updated resume
2. A short Loom video (1 to 2 minutes) introducing yourself in both English and Mandarin, and briefly describing a situation where you had to communicate clearly across a language barrier in a professional setting

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are fluent in both worlds, can hold a room in two languages, and take pride in making every client feel understood, this role puts you at the center of work that genuinely matters.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.