Activate JobCopilot
About Firework
Join Firework – Where Innovation Meets Impact
Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce and engagement platform, trusted by the most innovative brands and leading retailers. We bring the energy of in-store experiences online by integrating content and conversational commerce to every digital touchpoint transforming how brands connect with audiences, convert interest into action, and build long-term customer loyalty.
At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.
If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.
Summary
We are looking for a driven and entrepreneurial-minded Manager, Strategic Partnerships to help grow our partner ecosystem in the Greater China region. This role requires building and maintaining strong relationships with partners, supporting them through lead generation, onboarding, and customer retention. As the main point of contact, you will manage daily operations, including lead tracking, renewals, and payouts, while ensuring smooth communication and partner success.
What you’ll be doing
- Build, maintain, and nurture relationships with partners in the Greater China region, of which may be technical and platform partners, SIs, creative agencies, consulting firms, etc.
- Collaborate with partners and the internal sales team to drive lead generation and support the entire sales cycle
- Work closely with internal teams to coordinate resources, ensuring partners have the support needed for seamless onboarding, customer satisfaction, retention, and renewals
- Monitor partner performance through KPIs and provide regular feedback and guidance to help partners meet targets and improve performance
- Serve as the main contact for partners, ensuring smooth communication and managing daily operations like lead tracking, onboarding, renewals, and payouts
- Manage partners expectations and continue to find win-win solutions to maintain long-term partnerships
- Collect market insights from partners and relay them to internal teams to help shape future product development and marketing strategies
We’ll be excited if you have
- Bachelor’s or Master’s Degree
- Fluent in both Mandarin and English
- Superb interpersonal and communication skills with the ability to build and manage relationships across multiple stakeholders
- Excellent organizational skills, capable of managing multiple projects and partners simultaneously
- Highly analytical and ability to learn new products, technologies, and software quickly
- Ability to work independently and manage day-to-day operational tasks with minimal supervision
- Start-up mentality; you are team-oriented, resourceful, creative, empathetic, and no ego
- Interest in SaaS, technology, and e-commerce industries, with a strong desire to learn and grow in the partnerships field
Locations
The role may be remote. We are looking for candidates based in Shenzhen.
Don’t hold back
We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Your email job alert is now active!
