INVITING TALENT
A five-star Hyatt Regency hotel, recognized for its contemporary style and convenient location.
When you join the Hyatt Family
You are joining a world of possibility
We embrace everyone
We value respect, integrity, humility, empathy, creativity and fun
We celebrate our women at Hyatt
We value diverse points of view
We build inclusive environment
We care for you so you can be your best
What you will do:
- Assist the Restaurant Manager to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable.
- Ensure that all associates deliver the brand promise and provide exceptional guest service at all times.
- Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Assist to monitor service and food and beverage standards in the Restaurant to take corrective actions where necessary.
What you should have:
- Holds a diploma/degree in Hospitality Management specialising in Food and Beverage Management.
- Excellent customer service and Interpersonal Skills.
- Well developed Computer Skills particularly in the use of MS Office and email.
- Good trainer, able to facilitate at all levels.
- Comprehensive knowledge of business needs and productivity requirements.
- Minimum 2 years work experience as Assistant Manager in a hotel lounge or bar with good standards.
- Preferable prerequisite knowledge of the Travel/Hotel industry.
You will experience:
- Empathy: Genuinely understand your needs and connect personally
- Wellbeing: Build joy into your work and care for yourself to thrive and be successful
- Inclusion: Value and encourage your honest and diverse points of view
- Experiment: Be curious and see things anew to challenge and grow
Interested candidates please email to [email redacted, apply via Company website] or WhatsApp 6710 6676.