Sales Coach (Branch Green Zone Coaching role)

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Job Purpose:
Assist People Development and Sales Effectiveness team (BMD) to build productive and professional sales team at frontline branches. Provide coaching for the new joined salespeople, design individual sales improvement plan. With good understanding of sales techniques and the ability to motivate employees of varying seniority, help our salespeople develop their skills and achieve their quotas.

Main Responsibilities:
• Be a change agent to assist advocate and innovate new and effective ways to sustain and improve sales performance of frontline sales staff of branches.
• Be participative to the new initiatives of the bank regarding to frontline sales process and proposition.
• Act as a consultant to salespeople and provide helpful advice on coping with job-related challenges
• Assist onboard and train new salespeople
• Identify individual and team training needs
• Develop educational material, including presentations, sales scripts and case studies
• Set periodic (weekly, monthly) performance development objectives for the salesperson
• Evaluate employees' performance after each coach session
• Monitor growth of target salesperson

Incumbent Requirements:
• At least 2 years of work experience as a Sales Coach, Sales Trainer or similar role
• 5-7 year work experience in a sales or customer service position
• Familiar with role-play practices and provide constructive feedback
• Hands-on experience creating presentations (e.g. videos or slides)
• Excellent communication skills with the ability to motivate people
• With tertiary education or equivalent qualification
• Good command of both written and spoken English and Chinese

Please note that only shortlisted candidates will be notified.