Sales Support Executive/Service Inside Sales

ob responsibilities:

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  Handle customer inquiries, complaints, service requests, and email correspondence

  
  


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  Coordinate after-sales service activities, including account management and maintain customer relationships

  
  


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  Prepare quotations and follow up sales-related queries

  
  


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  Provide administrative support to the sales team

  
  


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  Support and coordinate company's sales projects

  
  


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  Perform ad-hoc duties as assigned

  
  

Job requirements:

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  Bachelor's degree, any major

  
  


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  3 years of experience in sales support, customer service, or order coordination

  
  


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  Familiar with quotations, order follow-up, and after-sales processes

  
  


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  Good command of both written and spoken English and Chinese

  
  


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  Proficient in MS Office; experience with CRM/ERP is a plus

  
  


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  Detail-oriented and responsible, with strong communication and coordination skills; able to handle multiple tasks at once

  
  


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  Customer service mindset and a good team player