Sales Support Officer

About the company

This company is a leading provider of Life insurance solutions, committed to delivering exceptional customer experiences and innovative services. They are seeking a dedicated Sales Support Officer to join their team and contribute to seamless sales operations.

About the role

As a Sales Support Officer, you need to support daily sales activities, ensuring smooth processes for sales operation, data analysis and projects.

Responsibilities

• Supporting the core sales processes, from client quotations to policy administration.
• Collaboration with cross-functional teams in GI and Life insurance to address enquiries and optimize workflows.
• Exposure to data analysis, system monitoring, and initiatives aimed at improving customer satisfaction.
• Participation in varied projects that support professional development.
• Monitor platform stability, troubleshoot issues, and follow up on resolutions.

Requirements

• Possession of a Diploma or Degree in any discipline.
• A minimum of 2 years of relevant experience in customer service or sales within the insurance industry.
• Knowledge in insurance business operation
• Certification in IIQE Papers 1, 2, and 3.
• Strong communication, interpersonal, and customer service abilities.
• Fluency in written and spoken Chinese (Cantonese), English, and Putonghua.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
  
  Application

If this above description fits your experience and is something you would like to explore, please click 'Apply Now' to submit your resume to us.

Our specialist consultant will get in touch with you soon, if we find your profile suitable for this position or any other vacancies we are recruiting for.