Senior Account Manager

We are currently seeking a high calibre professional to join our team as a Senior Account Manager.

In this role you will:

• Oversee liquidity and cash management for financial institutions and corporates.
• Build and maintain strong relationships with key client stakeholders.
• Ensure revenue retention and identify opportunities for business growth.
• Deliver consistent, high-quality account management and servicing, managing risks and escalations.
• Lead service delivery at global, regional, and local levels, coordinating with internal and cross-country teams to resolve issues.
• Engage regularly with clients' Treasury, IT, and Finance teams to understand their needs.
• Maintain deep knowledge of client operations to identify how HSBC products can best support them.
• Manage bespoke treasury projects, ensuring timely and effective delivery.
• Collaborate cross-functionally to enhance client satisfaction.
• Develop and deliver tailored business reviews, using metrics to drive improvements.

To be successful you will need:

• Proven experience in banking sales, relationships, or account management, ideally with multinational clients or financial institutions.
• Strong knowledge of global cash management and related products.
• Demonstrated ability to deliver creative client solutions.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical skills, with the ability to present complex information through compelling business narratives, and robust project management abilities.
• Minimum of a university degree in a relevant field.
• Experience in international and large-scale financial environments, preferably fast-paced.
• Understanding of corporate treasury, foreign exchange, intercompany loans, payroll, and payments.
• Awareness of competitor products and industry best practices.
• Advanced or intermediate Excel skills and the ability to converse in Cantonese and Mandarin are considered an advantage.

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to ( Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ).

Opening up a world of opportunity

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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