Job Description - Senior Associate, Sales and Client Management for Cash & Trade, Global Transaction Services
Business Function
Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
Responsibilities
Responsible to drive the Global Transaction Services solutions with focus on cash management and trade to deliver the revenue targets and KPIs to meet the overall GTS business objectives
Align with the respective RMs on the overall customer GTS business objectives and customer segment targets
Work with the Relationship Managers, GTS Product, GTS Implementation, T&O and relevant stakeholders to deliver the best client experience
Achieve agreed revenue by proactively boosting utilisation, maintaing market share for cash and trade wallet
Assist in executing sales strategies of GTS products for the designated customer and prospect base
Manage post-sales implementation and service delivery, and handle related customer issues to enhance customer experience
Be conversant with the current trends and development in the assigned customer segment/industry
Assess all deal values accurately, balancing the need to generate positive economic profit against the deliverables
Provide appropriate reports to track sales and revenue growth
Connect the team to support the overall strategic direction and ensure execution against set objectives
Requirement
Degree holder in related disciplines
Minimum 5 years of relevant experience in banking, GTS
Strong aspiration to develop career in GTS
Prior exposure on payment platforms, digital channels, trade finance, factoring or related technical background would be an advantage
Self-starter with a tenacity to succeed, and a flair for customer facing solutioning and selling
Excellent communication, presentation and consultative solutioning skills
Strong influencing and negotiation skills, able to drive cross-functional collaboration
Excellent command of written and spoken English and Chinese
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