Senior / Customer Service Ambassador - Shopping Mall

General Security Group is a fully owned subsidiary of FSE Lifestyle Services Limited (stock code: 0331.HK), which is a listed company in the Hong Kong Stock Exchange. To cope with our rapid expansion, we invite high caliber candidates to join with us.

Location and Working Hours

Shopping Mall at Tseung Kwan O (9 hour work per day including meal-break)

Remuneration

6 day work week
Senior Customer Service Ambassador – Monthly HK$19,500 plus client subsidy cap HK$1,500
Customer Service Ambassador – Monthly HK$18,000 plus client subsidy cap HK$1,500

4 day work week
Senior Customer Service Ambassador - HK$13,000 plus client subsidy cap HK$1,500
Customer Service Ambassador - HK$12,000 plus client subsidy cap HK$1,500

Job Description

• Handle routine operations of mall management and provide guest services to all customers;
• Handle complaints and enquiries and resolve service issues in a professional manner;
• Provide administrative and clerical supports.
• Any other duties reasonably directed by your superiors.

Requirements

• Form 5 / Secondary 6 graduated in HKCEE / DSE or equivalent;
• Holding of valid Security Personnel Permit and QAS qualification .
• Minimum 1 year relevant working experience in club house or hotel or guest service industry preferred;
• Self-motivated and capable to communicate in English, Mandarin and Cantonese;
• High standard of personal integrity and reliability;
• Be customer-oriented;
• Immediate availability is highly preferred.

Interested parties please send your resume together with the date available to
By mail :- Human Resources Department, Unit 1, 7/F, Kai Fuk Industrial Centre, 1 Wang Tung Street, Kowloon Bay, HK.
By fax :-. 2405-0323 or 2707 0777
By email :- [email redacted, apply via Company website]
(Candidates who are not invited for interview within 2 months, their application may be considered as unsuccessful and all personal data will be destroyed within 6 months.)