Senior Executive, Marketing Technology - CRM & Retail System Enhancement

Are you a creative and driven individual with a passion for marketing technology?  
  
Do you thrive in a dynamic and collaborative work environment, where you can work with cross-functional teams to bring our team to next level of system enhancement?  

From day-to-day, you'll...  
  
Martech Stack Management: Assist Marketing Technology Manager to optimize and innovate the retail and CRM technology stack and processes. Becoming a champion of a business unit to ensure the adoption of seamless consumer journey. 

Project Management: Manage technology projects, including project planning, meetings, communication, prototyping, progress tracking, and timely milestone delivery.  
  
Stakeholder Management: Build relationships with business users, IT and third-party stakeholders, seeking feedback, addressing concerns, and aligning project objectives.  

Process Improvement: Identify opportunities for operational improvement, working with stakeholders to define and implement optimized processes.  

Documentation and Communication: Create clear, concise documentation and communicate effectively with technical and non-technical stakeholders.  

Solution Evaluation: Assess proposed solutions for alignment, compliance, and operational suitability.  

User Acceptance Testing (UAT): Coordinate and participate in UAT, defining test scenarios, executing tests, and validating system functionality.  

Requirements

You'll be a great talent, if you are…  
  

Experience: Minimum of 2 years of experience as a Marking Ops/Business Analyst in the FMCG or Retail industry or 3 years of experience in CRM/marketing area; with solid experience in system implementation/launch/enhancement.  

Business Acumen: Strong understanding of Retail operations, Loyalty program management, and FMCG/Retail/loyalty program experience, experience in Oracle ORCE/Eloqua/Xstore experience will be an advantage. Loyalty Program or Retail Operation system background either as a User BA or as a Vendor Specialist.  

Project Coordination: Proven ability to coordinate and manage projects, ensuring effective communication, resource allocation, and timely delivery.  

Stakeholder Engagement: Excellent interpersonal and communication skills to engage with stakeholders at all levels.  

Analytical Skills: Proficient in analysing complex business problems, gathering requirements, and proposing innovative solutions.  

Documentation: Strong documentation skills, creating clear and concise business requirements, process flows, and functional specifications.  

Adaptability: Quick learner, able to grasp new concepts, technologies, and business processes, excellent communication skills  

Presentation Skills: Ability to articulate ideas, present findings, and influence stakeholders effectively.  

Education: Bachelor's degree in Information Systems Management, Business Administration or a related field. 

Benefits

You can enjoy...  

• A Career opportunity with the market leader in the health product sector  
• Casual wear every day to enjoy your work  
• Flexible work arrangement  
• Fun working culture with challenges to learn and grow together  
• Rapid growth opportunities for strong performers.  
• Attractive staff purchase discount to experience our quality products.  
• Enjoy different special leave: Vacation leave, birthday leave, study leave, etc 

And more!