Senior Inside Sales Representative - Cargo Sales

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Job Description - Senior Inside Sales Representative - Cargo Sales

Description

We have a wide variety of career opportunities around the world — come find yours.

Cargo

Using the cargo capacity of United’s route network, United Cargo propels the global economy by quickly transporting their customers’ shipments to and from virtually every major market in the world.

Job overview and responsibilities

Provides professional, competent and timely response to all inbound calls/emails including but not limited to providing price quotes & firming bookings. Works closely with Cargo Operations for daily flight plan to maximize sales/network potential. Ensures service delivery as committed to while achieving targets by performing outcall programs to fill open capacity. Actively carries out sales & promotional programs as assigned and directed. Manages allotment performance and pricing submission and routine reports generation. When required, attend, and/or plan/coordinate industry and trade organization events/meetings promoting UA visibility while networking with key customers.

  • The Cargo Sales Representative (ISR) is responsible for short-term selling, out calls and supporting customer accounts first and foremost. In addition, the Sr. ISR is responsible for maximizing revenue on all flights, including scheduled, ferry & project flights
  • Assisting APAC Sales Director in coordinating Sales campaigns, events, interline discussions and providing updated reports and analysis to support business plans & development in the region

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

Required

  • High school diploma or equivalent
  • Knowledge of airline industry
  • 2+ years reservation or equivalent customer interactive experience
  • Develops plans to meet and exceed account revenue plans (station & sub-region goal); seeks to increase cargo volume and revenue of assigned accounts
  • Promotes special cargo products
  • Cultivate SME accounts and prepare them to be assigned to an account executive for long term business development
  • Utilizes for sales activities, opportunities and all other associated functionality to improve sales efficiency
  • Utilizes Sales Strategies tools to devise business plan, such as On the Mark and LF reports
  • Promotes emerging technology such as booking portals and quote tools improve sales efficiency
  • Must be legally authorized to work in Hong Kong for any employer without sponsorship
  • Must be fluent in English and Cantonese (written and spoken)
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Preferred

  • Bachelor's degree

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
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