Senior Manager/Associate Director, Derivatives Services

This role supports the derivatives investment operations function within Global Wealth & Asset Management, with responsibility across cleared and OTC derivatives and collateral management activities. The incumbent will support enterprise‑wide trading across multiple legal entities, General Account portfolios and Manulife funds/mandates.

The role is hands‑on and execution‑focused, covering day‑to‑day trade lifecycle processing while also contributing to projects, process improvements, and system enhancements. This position offers broad exposure across derivatives operations, collateral management, regulatory requirements, and is well‑suited for an experienced operations professional seeking to deepen expertise and ownership.

Position Responsibilities:

• Trade & Collateral Operations

• Perform timely and accurate processing of trade life cycle events for cleared and OTC derivatives
• Support margining, collateral movements, reconciliations and related control activities

• Risk, Controls & Regulatory Support

• Understand and support regulatory reporting requirements relating to derivatives and collateral
• Assist with audit, regulatory and internal control reviews

• Project & Process Improvement

• Lead initiates driven by business requests, regulatory change, or operational enhancement
• Support workflow improvements, automation opportunities and system enhancements, including Aladdin usage and best practices

Required Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics or equivalent relevant experience
• Minimum 5 years of experience in Investment Operations and/or Derivatives Operations
• Strong knowledge of derivative trade lifecycle processing and/or collateral management
• Hands-on experience with BlackRock’s Aladdin operations platform
• Strong analytical, organizational and problem-solving skills
• Excellent communication and interpersonal skills and ability to work across teams and stakeholders

Preferred Qualifications:

• VBA or other data/automation skills

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].