Senior Officer / Assistant Manager, Customer Service Department

Fulbright Financial Group

Founded in 1999 by a group of high caliber professionals, Fulbright Financial Group is dedicated to developing financial business in Hong Kong and China. Throughout the decade, we become a specialist in the trading of securities, futures and precious metal, and we keep on expanding our business to the fields of corporate finance, asset management, credit financing, mortgage refinancing and wealth management. To cope with our company expansion, an excellent career opportunity is offered to the right candidate to join us.

Responsibilities:

• Assist the Team Head in managing the team and daily operations;
• Provide comprehensive and professional support to our clients;
• Assist in implementing sales and marketing strategies to expand the base of clientele and explore new business opportunities;
• Solicit new client relationships, and maintain good relationship with existing clients;
• Handle all kinds of enquiries and complaints, account opening procedures;
• Assist our Account Executives or clients in executing Hong Kong securities trading orders with accuracy and efficiency;
• Provide administrative and clerical support to the department;
• Perform all other duties as assigned by seniors from time to time.

Requirements:

• Tertiary educated;
• At least 5 years’ experiences in dealing or customer services;
• Holder of SFC Type 1 (Dealing in Securities) and Type 2 (Dealing in Futures Contracts) is advantageous;
• High level of customer service orientation;
• Sociable with good communication and interpersonal skills;
• Multi-tasking and problem-solving skills;
• Mature, patient, cheerful and detail-minded;
• Fluent in Cantonese and Putonghua is a must;
• Candidate with more experiences can be considered as Assistant Manager.

Salary and fringe benefits for the post will be highly competitive, commensurate with qualifications and experience. Interested candidates please send your resume, last and expected salary to the Human Resources and Administration by clicking "Apply Now".

Data collected will be used for recruitment purpose only. For more details, please visit us at