Senior Officer, Transaction Monitoring Governance

Mandatory Reference Checking Scheme (“MRC”) for Hong Kong

The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions.

For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location:

Job Responsibilities:

• Conduct independent quality assurance reviews on a risk-based sample of completed investigation cases to ensure adherence to internal policies, procedures and regulatory expectations
• Share QA findings, trends, and root cause analysis with TM investigators and management
• Provide actionable recommendations and best practices to improve investigation quality, documentation standards and decision-making consistency
• Track remediation actions and monitor progress on identified improvement areas
• Assist in developing and maintaining the QA framework, including review checklists, scoring methodology and sampling criteria
• Contribute to the continuous improvement of QA processes and standards
• Assist in designing and delivering training sessions for new joiners and existing investigators on TM processes, quality expectations, red flag identifications and best practices
• Organise regular refresher sessions, workshops and feedback sessions based on QA observations
• Prepare timely and accurate MIS reports on QA results, quality trends, key performance indicators and risk insights
• Support internal audits, regulatory examinations, and external reviews related to TM processes and governance
• Collaborate closely with TM operations team, analytics and other FCC team to foster a culture of continuous improvement
• Take up other assignments from time to time as directed by the Team Head

Requirements:

• Degree holder in Law, Business Administration or related discipline

• Minimum 1 year’s working experience in general audit, banking or financial crime compliance experience with strong hands-on experience in Transaction Monitoring investigations in a sizable financial institution and/or regulatory bodies

• Good knowledge of FCC and relevant regulatory expectations/requirements

• Strong analytical skills with the ability to identify quality issues, trends and improvement opportunities

• Holder of Associate AML Professional (AAMLP) Certificate under the HKMA ECF on AML/CFT is preferred

• Good command of written and spoken English and Chinese (including Putonghua)