Senior Relationship Associate (Private Banking/CITICdiamond)

Mandatory Reference Checking Scheme (“MRC”) for Hong Kong

The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions.

For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location:

China Hong Kong

Job Responsibilities:

• Work closely with relationship manager in serving high net worth customers in their basic banking needs and/or wealth management needs.
• Participate in the networking activities with CITIC Group companies and other business introducers in China to enhance the customer referral effectiveness.
• Assist client take-on process; particularly account opening documentation with Private Banking customers.
• Enhance and maintain good relationships with the customers by providing seamless services together with the Relationship Manager, in particular when Relationship Manager is not in the office.
• Understand the level of risk associated with all products and services and ensure that this information and any other pertinent information are appropriately disclosed to the client.
• Assist the Team Head in implementing and executing strategic plans; and actively engage in business development activities.
• Assist to provide banking and wealth management Service to customers as and when necessary.
• Comply with anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.
• Take accountability for providing excellent service and resolving customer problems promptly and professionally.

Requirements:

• Preferably a Degree holder or equivalent
• Possess qualifications under SFC for marketing investment products.
• Possess qualifications under IIQAS for selling insurance products.
• Preferably with minimum 2-3 years of relevant banking experiences in serving high net worth individual customers in retail bank or private bank.
• Familiar with KYC and account documentation with knowledge of wealth management products.
• Familiar with private banking products and good knowledge in other retail banking products such as insurance and consumer lending.
• Good knowledge in risk assessment.
• Good interpersonal, problem solving and communication skills.
• Good command of written and spoken English and Chinese.