Service Co-ordinator 服務聯絡員 (顧客服務部)

Shun Hing Electric Service Centre Limited (SHESC) was established in 1980. By providing the very best after-sales services, SHESC backs up sales efforts and increases customer confidence. SHESC is headquartered in Shun Hing Centre, with a total floor area of 100,000 square feet of housing offices, repair workshops, spare parts warehouse, etc. In addition to Kwai Chung customer service centre in Shun Hing Centre, SHESC also operates customer service centers and service stations in prime locations of TST East, Tin Hau and Macau.

Throughout the years, SHESC has accumulated remarkable service experience and expertise in servicing all kinds of consumer appliances, audio-visual products, office automation, computer, communication equipment and professional products under various renowned brand names. Equipped with the best service equipment and facilities and 400+ professional and experienced staff, SHESC is committed to providing top-quality services to customers, to achieve the goal of “100% Customer Satisfaction".

職責

- 接聽客戶服務熱線及解答客戶查詢

- 替客人預約上門維修服務及跟進維修情況

- 無需進行任何銷售工作

入職要求

- 中六或以上程度
- 具客戶服務或熱線工作經驗者優先考慮
- 操流利英語及廣東話，一般普通話
- 良好電話對答及溝通技巧
- 熟悉中英文電腦操作

福利 我們提供優良的晉升機會及福利, 包括銀行假期、14天有薪年假、生日假、穿梭巴士服務、在職培訓、醫療福利、員工購物優惠等

Interested parties please send full resume stating present and expected salary.

For more information about Shun Hing Group, please visit our website: 

Data collected wil be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise.

Applicants not contacted within 6 weeks may consider their applications unsuccessful. The information will be destroyed.