Services Centre Agent 電話服務員 (5 Days Work 5 天工作制)

Situate at the heart of Kowloon and standing on the vantage point where 2 MTR lines are covered, guests can commute to Hong Kong Convention and Exhibition Centre on a 5-minute MTR ride. The 822 newly renovated guest rooms and suites are designed for guests who expect discreet luxury and modern functionality. Comprehensive facilities include six distinguished dining outlets, five versatile function rooms, an outdoor swimming pool with Jacuzzi, sauna and a well-equipped gym.

T ogether E veryone A chieves M ore.

We are now inviting energetic and hospitality professionals to join our team.

Job Descriptions:

• Conduct daily operation at the Services Centre to handle all incoming guests’ call properly with courteous manner under the hotel policy and procedure
• Provide efficient and professional services to guests through telecommunication
• Manage the hotel general email box and refer to related Departments for taking prompt upon request
• Perform other ad hoc job duties as assigned

Requirements:

• Form 5 or above with related experience
• Service oriented with good communication skills
• Good computer skills and any kind of hotel PMS knowledge is an advantage
• Good command of both English and Chinese
• Fresh graduates will also be considered

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email redacted, apply via Company website] .

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.