SNROFFCR, Specialist, Telemarketing Sales, Consumer Banking (Sales Incentive) (RE0001)

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Develop and execute effective telemarketing strategies to drive sales of consumer banking products and services
• Engage with potential customers through outbound calls, providing information and offering tailored solutions
• Achieve and exceed sales targets by leveraging strong communication and negotiation skills
• Maintain a high level of customer satisfaction by addressing inquiries and resolving issues promptly
• Collaborate with cross-functional teams to enhance the overall customer experience
• Continuously monitor market trends and competitor activities to identify new opportunities
• Provide feedback and recommendations to improve sales processes and training programs

Requirements

• Minimum 2-3 years of experience in a telemarketing or sales role, preferably in the banking or financial services industry
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers
• Strong problem-solving and decision-making abilities to handle customer inquiries and objections effectively
• Proficient in using customer relationship management (CRM) systems and data analysis tools
• Ability to work in a fast-paced, target-driven environment and thrive under pressure
• Demonstrated track record of achieving and exceeding sales targets
• Commitment to providing exceptional customer service and a genuine interest in the financial services industry

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:
Two Harbour Square

Job:
Product Sales

Schedule:
Regular

Employee Status:
Full time