Specialist, Know Your Customer

Job Description - Specialist, Know Your Customer

Responsibilities: To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.

Receive account opening leads from different referrals sources in IBG
Contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/assess AML risk
Request documents for review and assess risk
Follow up with customers on outstanding documents
Input data into AOS system for BCAP screening & approval process
Seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority
Deliver quality service to prospective customers
Liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks
Perform other administrative & operations works as required
Ensure compliance of mandatory banking processes

Requirements:

Customer focus, good analytical and logical thinking, responsive and a team player
Good interpersonal skills, able to communicate with customers and internal stakeholders effectively
Concern for data accuracy and attention to details with good product & process knowledge
Proficiency in the use of MS Office including Excel
Good multi-tasking skills and ability to work independent and under pressure
Proficiency in both English and Cantonese. Mandarin is highly preferred

Location:
One Island East

Job:
Compliance

Schedule:
Regular

Employee Status:
Full time

Original job Specialist, Know Your Customer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Specialist, Know Your Customer

Job Description - Specialist, Know Your Customer

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