Specialist, Product Management, Bancassurance, SME Banking

Business Function

Corporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans, foreign exchange and insurance solutions. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Purpose

We are looking for a high-performing and self-driven professional to join our IBG Bancassurance Product Management team as a Senior Associate / AVP. In this role, you will manage, drive, and scale the corporate bancassurance product portfolio. You will partner closely with internal stakeholders and external insurance providers to deliver comprehensive risk-mitigation and wealth-preservation solutions for institutional and corporate banking clients, while championing operational excellence and digital transformation.

Key Responsibilities

Operational Risk, Regulatory Compliance & Control

• Strengthen insurance sales process frameworks to ensure adherence to internal policies and regulatory standards
• Ensure effective compliance control and accurate documentation across all sales activities
• Assist the Team Head in managing Risk and Control Self-Assessment, internal audits, and compliance reviews.
• Conduct pre-transaction checks to ensure the accuracy and completeness of insurance applications
• Provide operational and administrative support to the IBG Bancassurace team
• Develop and implement operation guide and related frontline support materials to support consistent and compliant sales process and policy up-to-update

Product Management

• Drive the onboarding of insurance products as eligible collateral
• Coordinate staff and stakeholder briefings on insurance sales process updates, product enhancements, and new product launches
• Partner with internal stakeholders and external insurance partners to design bespoke insurance solutions that meet corporate clients' wealth and risk management needs

Digitalisation & Process Transformation

• Support digitalization initiatives within the bancassurance team to streamline workflows and enhance digital touchpoints
• Automate operational processes to reduce manual intervention and elevate overall client and RM experience

Stakeholder & Partner Management

• Act as the primary escalation point for internal stakeholders and external insurance partners regarding complex policy administration, policy assignment follow-ups, and operational inquiries
• Prepare management reports (MIS), business performance updates, and presentation materials for leadership and partner reviews
• Work with Compliance, L&C, COO Office and business partners to onboard business initiatives

Requirements

• Degree holder in related disciplines
• Minimum 7 to 10 years of relevant experience in banking, financial services, or insurance, preferably with a strong background in Bancassurance, Corporate Banking, or Product Management
• Self-starter with a tenacity to succeed, and a flair for customer servicing
• Excellent communication, presentation and consultative solutioning skills
• Strong influencing and negotiation skills, able to drive cross-functional collaboration
• Excellent command of written and spoken English and Chinese (Cantonese and/or Mandarin) to liaise with regional stakeholders and business partners

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