Technical Services Executive

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing. The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices. DFI Retail Group is a member of the Jardine Matheson Group.

Is this your next challenge in technical services ?

• Work closely with Product Technologists, Product Development Teams and Suppliers to collect data and run analysis to measure the effectiveness of 3-steps to quality program, suppliers’ performance and product performance
• Surveillance management – monitor and measure on product and quality
• Collect data and prepare reports for food / non-food teams to support the evaluation of suppliers' performance and product performance
• Act as a central point for food / non-food technical information – collection, collation, and delivery
• Work with RA Lead on regulatory impact analysis
• Maintain the central documentation hub for food / non-food teams
• Support complaint logging and re-direction of complaint program
• Support reports preparation for other functions such as Ethical & Responsible Sourcing and Packaging

Do you have experience in quality program management?

• University Degree in Food Science / Engineering / Manufacturing or other Analytical / Technical related subject
• 1-2 years relevant experience in Food / Health & Beauty / General Merchandise industry is preferred
• Administrative experience in dealing with multiple streams and sources of data / reporting
• Work experience in an office based or analytical role preferable
• Analytical experience with the ability to review data and identify statistical trends
• Proficient in MS Office (Word, Excel, PPT)
• Ability and experience working in database suites
• Demonstrated ability to work independently, communicate effectively, work under pressure, and prioritize tasks effectively to meet deadlines
• Problem solving skills and negotiating skills
• Excellent oral and written communication skills
• Excellent interpersonal skills and be a team player

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website:

 
Issued by The Dairy Farm Company, Limited