Technical Services Representative (Macau)

Company : Scentair Technologies

Job Type : Full Time

Hong Kong

Number of Applicants

000+

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Job Description - Technical Services Representative (Macau)

At ScentAir, we elevate experiences for diverse businesses—from hotels and airports to retail, gyms, and spas —through our innovative scent solutions. Partnering with iconic brands like Marriott, Westin Resorts, Crown Resorts, and Zara Home, we harness the power of scent to transform environments and enrich customer experiences. Join over 50,000 satisfied clients in more than 120 countries and discover how our captivating fragrances can enhance your brand.

Ready to learn more? Visit us at: https://scentair.com/

TECHNICAL SERVICES REPRESENTATIVE
We are seeking a Technical Services Representative to support the installation, servicing, and maintenance of our environmental fragrance systems. This is a hands‑on role suited for a technically skilled professional who enjoys on‑site work, troubleshooting, and customer interaction.

LOCATION: Macau

KEY TASKS & RESPONSIBILITIES

Install and service the environmental fragrance system that disperses fragrance into the desired target areas according to installation and service schedules and requirements
Conduct an on-site property survey and equipment specification as instructed in the scope of work.
Perform prescribed preventative maintenance on equipment installation, basic diagnostics, and repairs on installed equipment as required
Prepare and submit technical documents and service case reports
Handle the maintenance of the return machine and spare parts, and manage the inventory
Respond to and handle the customer service calls regarding equipment issues and report to the Technical Services Team Leader
Work on ad hoc duties as assigned

SKILLS & QUALIFICATIONS

Diploma or above in Electrical Engineering, Electronics Engineering or other related subjects preferred
Holder of an Electrical Certificate
Experience in HVAC (Heating, Ventilating & Air Conditioning) is preferred
Experience in troubleshooting, diagnosis, and working at heights
Experience in operating the Genie “GR-20” is preferred
Effective communication skills with experience dealing directly with customers via phone, e-mail and face-to-face
Ability to read and interpret building plans and technical blueprints
Good command of both written and spoken English and Chinese (Cantonese & Mandarin)
Must be available to work shifts, including overnight shifts (if required)
Candidate willing to be stationed in Macau is preferred
Holder of Macau ID Card is first priority

ScentAir offers the right candidate a competitive salary, benefits, and career development.

Interested parties, please click "Apply Now" to send us your full resume, including your last/current salary, expected salary, and availability.

ScentAir is an Equal Opportunity Employer and commits to creating and maintaining a diverse and inclusive culture where everyone’s skills, experiences, and perspectives are recognized and valued.

All applications will be treated with the strictest confidence. The personal data provided will be used for recruitment purposes only. Only shortlisted candidates will be notified.

Original job Technical Services Representative (Macau) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Scentair Technologies

Get the customer experience tool used by major brands for your small business spaces. Earn more revenue and drive customer loyalty with smaller scale scent marketing.

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Technical Services Representative (Macau)

Job Description - Technical Services Representative (Macau)

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