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Trade Floor Deskside Support

Job Description - Trade Floor Deskside Support

About the job Trade Floor Deskside Support

Job Responsibilities:
  • Provide L1 and L2 support on HK trading floor, including desktop troubleshooting, and software installations
  • Provide technical support and guidance on trading applications, ensuring optimal performance and seamless integration.
  • Supporting traders by troubleshooting Excel spreadsheets and providing expertise in coding languages such as Python and SQL.
  • Primary technology contact point for HK Trading floor

Job Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience in a similar role within a trading or financial services environment.
  • Strong knowledge of trading applications
  • Solid understanding of Windows and Linux operating systems, as well as Microsoft Office applications.
  • Familiarity with scripting languages such as Python, Bash, or PowerShell.
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and analytical abilities, with a proactive and solution-oriented mindset.
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