Training Supervisor/ Trainer (Retail)

Company : Easy Job Centre

Job Type : Full Time

Null, New Territories

Number of Applicants

:

000+

Apply Now

Job Description - Training Supervisor/ Trainer (Retail)

Responsibilities

Plan, develop and deliver training such as KPI, sales, products, on boarding, customer excellence, etc. for both new join and existing staff to ensure internal and external satisfaction

Manage full spectrum of training activities, including field coaching, best practices, initiate process of improvement and ideas to enhance customer experience

Evaluate the effectiveness of training programs through solid analysis, and evaluation

Update and enhance the SOPs to ensure a seamless customer shopping experience

Stay up to date with industry trends, technologies, customer behavior to seek opportunities to improve current customer and product experience

Assist Retail team to manage daily store operations, store- related planning and arrangement

Perform ad-hoc tasks as required

Requirements

DSE / Form 5 or above

Minimum 6 years of relevant working experience, preferably in lingerie or fashion retail industry

Minimum 3 years in retail training

Detail minded, good coordination and organizational skills

Strong problem solving and communication skills

Proficiency in MS Office, including MS Excel, MS Word, MS Power Point and Chinese Word Processing

Fluency in both written and spoken Cantonese, English and Mandarin

Original job Training Supervisor/ Trainer (Retail) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now