Veterinary Clinic and Pharmacy Assistant

Company Overview:

From our award winning house call practice to our state of the art hospitals, Creature Comforts Veterinary Services has made it our mission to provide the highest level of veterinary service to the cats and dogs of Hong Kong. Established over twenty years ago, we have expanded into one of the largest veterinary groups in Hong Kong, supported by our team of over 90 employees, including vets, nurses and technicians.

If you are looking for a career that can really make a difference, what better opportunity than to support the vets and nurses in taking care of our cat and dog patients. Your daily tasks are critical to ensure the medicines, equipment and facilities are optimal for delivering the highest standards of patient care.

To get an idea of our working environment please review our company video: https://www.youtube.com/watch?v=fX0MVDOq9rs

The Role:                 

This role provides administrative support and assistance with pharmacy operations at the veterinary clinic. Not only is this role responsible for managing a host of crucial administrative functions – including stock management and clinic maintenance,  the role also contributes to providing outstanding patient care.  Your helpful disposition and positive attitude helps provide the environment required excellent veterinary care to happen.

Responsibilities:

• Support Clinic Manager with stock and inventory management for Pharmacy supplies, medication and equipment. Work collaboratively with teammates to ensure stock transfer and requirements are met.


• Communicate with suppliers and report to Clinic Manager on price changes or order status.


• Perform routine laboratory testing and maintenance of laboratory machines.


• Provide administrative support for clinic team, ensuring supplies are well replenished and organized.


• Maintain stock and administrative reports to keep up the operational standard.


• Responsible for medical equipment upkeep and maintenance. 


• Ensuring clinic regulations are followed with regards to general safety, hazard communications, emergency action plans and Personal Protective Equipment (PPE) as outlined in the Employee Handbook and safety manuals.


• Physical fitness is required to perform job functions, such as carrying boxes, lifting heavy products.

Who You Are:

• A minimum of 2 years of administrative experience.


• Any of the following skills would be advantageous:


• Prior veterinary (or medical) knowledge


• Experience in stock management


• HKDSE or equivalent


• Meticulous organizational skills.


• Proficient verbal and written communication skills (English and Cantonese)

• What we offer:


• Full time: 5 day work week, 10 hours per work shift with 1hour lunch break.


• Training: Extensive inhouse training program in a step by step, easy to manage schedule.


• Competitive compensation: Including base salary, bonus, overtime allowance, 13th month salary.


• Competitive benefits: Including group medical scheme, study leave.


• Staff discount: Heavily discounted medical care for your pets.


• Career progression: Structured career paths within the Creature Comforts Group.


• Facilities: State of the art medical equipment.


• Staff wellbeing: We have an in-house wellbeing program and time management programme to ensure minimal overtime, as well as a catered staff rooms and onsite rest facilities.


• Base Salary: 18-23k per month, depending on experience.

If you think you could be the right person for this job, enjoy working as part of a great team and would like the opportunity to work in one of Hong Kong’s most respected company, we’d love to hear from you!

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 24 months for future recruitment purpose and will then be destroyed.