Assistant Account Manager, Travel Retail

General Summary:

To implement commercial plans in assigned territories to achieve annual regional net sales target, gross margin, direct contribution, and EBIT.

Job Responsibilities:

Account Management

• Support travel retail daily operation to maintain execution excellence.
• Assist team to manage existing travel retail customers to maintain business growth.
• Explore new business opportunity and prepare sales proposal.
• Handle customer regular order and resolve customer issues.
• Maximize listings with increase merchandising space, point-of-sales and digital footprint.

 

Field Sales Activities Management

• Assist Senior Account Manager to ensure brand image is maintained with proper merchandising display, stock availability, freshness and ranging. 
• Prepare planograms and visibility action plan.
• Implement brand activations, promotional plans, and new product launches.
• Support opening and managing stand-alone shops in travel retail.

 

Order Management

• Liaise with customers on order placement and follow up.
• Ensure forecast accuracy and order fulfilment rate. 

 

Sales Analysis & Reporting

• Prepare weekly and monthly sales report, management reports and presentations.
• Monthly review on customer profit & loss report to improve profitability.
• Collect market intelligent and monitor competitions’ activities.

 

Training & QA

• Prepare training materials and conduct training session to front line shop staffs.
• Coordinate and follow up on yearly QA audits.

 

Job Requirements:

• University degree in Business Management or related disciplines
• Minimum 3 years’ experience in account management or business development role. Preferably with FMCG or luxury segment experience
• Understand key Asia markets dynamics and prior experience in travel retail industry is preferred.
• Willing to travel extensively and able to work under pressure.
• Fluent in English, Cantonese and Mandarin
• Good organizational and analytical skills
• Results oriented, self-motivated, ambitious, independent, enthusiastic and a team player.
• Proficient in PC application and MS office

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