Assistant Manager / Manager, Business Development and Performance

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Private Banking and Trust Services - Private Banking Department

We are currently seeking a high caliber professional to join our department as  Assistant Business Development and Performance Manager / Business Development and Performance Manager .

Principal responsibilities

• Assist in developing strategic plans for sales growth and resource allocation. Analyze market trends; identify new opportunities and create strategies to maximize sales revenue.
• Efficiently planning and allocating budget / resources to each sales team and to ensure that resources are utilized effectively to achieve departmental goals
• Assist to implement performance metrics and initiatives, track sales performance, and provide insights and trends to sales team to improve their productivity and effectiveness.
• To develop sales forecasts, set targets, and create action plans to achieve sales goals, monitor progress and make adjustment as needed.
• Assist and collaborate with different internal partners on various business development projects.
• Drive achievement of strategic and business goals through robust analysis of business performance, using internal and external information sources.
• Conduct Private Bank customer segmentation analysis to differentiate clients in terms of profitability and customer values for penetration strategies of each segment.
• Developing streamlined, concise, and impactful communications to senior management
• Manage operational risk and ensure compliance of the relevant policies and guidelines

Requirements

• University graduate in related discipline or other relevant qualifications
• Minimum 3 years' retail banking/ private banking experience, preferably with exposure to retail banking/ private banking business and knowledge of related regulatory requirements and guidelines
• Business sense and knowledge of major products and services available in the private banking or wealth industry
• Good interpersonal and communication skills
• Attentiveness to detail, compliance and control orientation
• Sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Proficiency in both English and Chinese
• Candidate who is more experienced will be considered as Business Development and Performance Manager

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.