Digital Contents & Localization Assistant

Position Overview

Digital Contents & Localization Associate is responsible for overall digital content/asset E2E workflow and site merchandising strategy to support eCommerce businesses in APAC. He/she will be actively engaged in digital contents and assets planning related communications to provide ownership confirmation to multiple stakeholders and deliver regional needs from digital merchandising & content perspectives. He/she will support project-managing the local content creation/development process on a project basis which requires liaising between stakeholders, global/regional and cross-functional teams, as well as external vendors/agencies. He/she will stay on top of site merchandising strategy across APAC Digital downloading from the global and regularly communicating with the markets. Key partners will include regional eCommerce teams, global/international contents team, APAC buying and merchandising team, global/regional marketing/PR teams, global studios and Digital Design/Content Teams.

Essential Duties & Responsibilities

Key Responsibilities

• Support managing all brands’ ownership statuses and actively communicate with Global/International content teams providing regional needs in order to increase regional relevancy and drive stronger commercial success for every seasonal and strategic digital campaign
• Keep up to date on latest digital contents and product asset production trends and data flow technology at both organization and industry levels
• Stay abreast on corporate ethics regarding diversity & inclusion and cultural sensitivity and manage related communications with regional partners
• Continuously streamline digital contents and product asset data flow based on regional needs and redesign backend workflow where necessary
• Support high-priority projects & initiative asset production/delivery by coordinating with cross-functioning teams at global level
• Take a supporting role in project management of local content development projects
  • Be the communicator between cross-functional teams, external vendors (ie: agencies), and stakeholders
  • Maintain a project tracker (ie: Monday) to capture and document all moving aspects of the project such as:
    • Marketing campaign timeline
    • Product Asset readiness
    • Site Content timeline
    • Shoot production timeline
    • Inventory Delivery timeline
  • Arranging various pre-production to post-production logistics:
    • Securing the product samples or props for the shoot
    • Feedback management with internal teams and external agency/vendor
• Manage APAC site merchandising strategy:
  • Download the new initiatives and enhancements from the global team and communicate with the regions
  • Have a regular TB with each market to support each market’s site merchandising needs
  • Regular site screenings and competitor analysis to stay up to date with the market best practices
  • Be able to utilize analytic tools to measure the success of different site merchandising strategies

Experience, Skills & Knowledge

Requirements

• Excellent written and verbal English communication skill is a must, additional Mandarin Chinese / Japanese and/or Korean (both written and verbal) language proficiency is a strong plus
• Minimum 3 years of professional experience in a similar industry/position in corporate environment
• Minimum 2 years of Buying/Merchandising, Ecommerce Visual Merchandising or Digital Marketing is a strong plus
• Be able to learn different systems and tools quickly
• Ability to multitask and handle multiple projects with tight deadlines
• Thrives in fast pace environment, highly organized, high attention to detail
• Strong interpersonal and efficient communication skills, a self-starter willing to take up new challenges
• Independence in carrying out assigned tasks with minimal supervision
• Project management or Account Executive experience is a huge plus
• Excellent understanding of retail & eCommerce landscape and technology
• Digital savvy, data-driven, excellent problem solver with analytical skills
• Open-minded and ability to think creatively and propose new ways to continuously improve
• Team player who appreciates cross functional collaboration and active engagement with a can-do mindset
• Advance proficiency in MS Excel, PowerPoint, Word