Operation Manager / Senior Operation Manager

Responsibilities

• Supervise Clearing of Cheque process to ensure smooth and efficient day-to-day operations and report promptly to superiors for any irregularities
• Perform quality checking on various deliverables and perform all duties delegated and assigned by the management
• Closely communicate with various internal and external parties and stay sensitive to market developments, and produce documentation on business plans, system requirements, operating procedures and guidelines
• Coordinate, manage, and resolve problems during different project stages from project initiation to project implementation and coordinate workflow enhancement of the supervised business routine, to enhance operating efficiency and cost-effectiveness

Requirements

• Degree holder or above
• At least 5 years' experience in Banking or Financial industry relating to cheque clearing operations, 2 years of which in supervisory level
• Substantial knowledge and exposure in retail banking operations
• Mature, self-motivated, able to work independently & under pressure, and willing to accept challenges
• Excellent communication and negotiation skills
• Proficient in PC applications including MS Word, Excel, PowerPoint, and Chinese word processing
• Proficient in both spoken and written English and Chinese, preferably fluent in Mandarin speaking