(Urgent) Business Analyst

Brief

Founded in 2021, Spiakl Tech is an IoT Solution Provider committed to empowering businesses in the ever-evolving landscape of IoT. 

Our comprehensive suite of services caters to diverse industry needs, ensuring seamless integration of smart technologies.

Our Focus Areas

I.T. Material Sourcing:

We procure a wide range of materials, including hardware, software, IP PABX, and cabling, essential for IoT implementations.

Infrastructure Design and Build:

Our experts design and construct robust IoT infrastructure, incorporating network architecture, cloud integration, and edge computing.

Project Management:

From concept to deployment, we manage projects efficiently, defining scopes, allocating resources, and mitigating risks.

Maintenance Support:

We provide ongoing maintenance, including repair, monitoring, and emergency response.

Recruitment and Staffing:

We assist in recruiting skilled professionals for IT-related roles.

Security System Services:

We design, install, and maintain n secure IoT systems, safeguarding data and privacy.

Our Expertise

Spiakl Tech combines deep Information Technology expertise with agility and innovativeness, delivering tailored solutions.

Industries We Serve

• Our clients span various sectors, including:
• Hospitality
• Catering / Food & Beverage
• Telecommunications
• Healthcare
• Insurance
• Retail
• Construction
• Non-Government Organizations

Explore Spiakl Tech’s commitment to excellence and innovation in IoT. 

Whether you are seeking I.T. solutions, material sourcing, or more, we’re your trusted partner.

We are looking for a Business Analyst (CRM revamp project) to join our client's fast-growing team.

Responsibilities:

• Collaborate with key stakeholders to collect, analyse, and document business requirements. Identify pain points, inefficiencies, and opportunities for improvement in the current CRM system.
• Liaise with IT technical teams, including architecture, infrastructure, integration and cybersecurity requirements and specifications.
• Translate business requirements into functional specifications for tender preparation.
• Facilitate meetings with stakeholders and IT Teams to gather requirements, validate proposed solutions, and resolve conflicts or ambiguities.
• Working location: West Kowloon Cultural District Authority (On-site)

Requirement:

• Have a minimum 5 years of business analysis and project management experience.
• Proven experience as a Business Analyst, with a strong focus on CRM projects or related systems.
• Strong understanding of CRM concepts, functionality, and best practices, with experience working on Salesforce, Microsoft Dynamics, and or SAP CRM is preferred.
• Strong analytical and problem solving skills and the ability to translate business needs into clear and concise requirements.
• Familiarity with Agile or Waterfall project management methodologies.

Interested parties please send your full resume with current and expected salary & notice period and click “Apply Now”.   Candidates with no expected salary mentioned in the resume will not be considered. All collected information will be kept confidential and used for recruitment purposes only.