Account Manager - Consumer Interactive

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What We'll Bring:

The Account Manager will be required to provide a service to clients in Hong Kong (Financial Services, FinTech, and Insurance & HR). The potential candidate would need to have financial acumen, demonstrable consulting skills, confidence; the tenacity & drive to succeed, as well as an engaging customer orientated personality. You will be responsible for selling our employee credit checking services to a wide range of companies. Your primary focus will be on generating new business, establishing strong client relationships, and achieving sales targets.

The role of the Account Manager is both operational and strategic, with a strong emphasis on the ability to build influential, meaningful and trusted relationships across all levels of the internal and client organization. The candidate would be expected to engage with prospective and existing customers with the objective of exploring and ultimately establishing a channel to support a sustainable lead generating or revenue source for the TUI product set.

What You'll Bring:

Job Description

• • University graduate or above
  • At least 5 years regional sales/business development experience in MNCs preferably in HR, financial, solution, fraud, analytics, consulting sectors. Working experience in multinational companies is preferable
  • Good knowledge of doing business in China and emerging countries is an added advantage (I don’t think this is needed)
  • Ability to relate to and engage with various levels within a client’s organization and have strong networking skills
  • Conduct thorough research and analysis of potential clients to identify business opportunities.
  • Collaborate with the marketing team to develop effective sales materials, presentations, and proposals tailored to the needs of different industries and clients.
  • Excellent interpersonal skills and a passion for relationships
  • It is a fast-paced role and requires energetic, persistent, self-starting, and out-going character. Be comfortable working with limited direction and be a thought-provoker
  • Proven track record of success in sales. Capable to take the lead through aggressive sales prospecting and can close the deal
  • Occasionally travel within China is required (I don’t think this is needed)
  • Strong verbal and written communication skills in both English and Chinese including Mandarin
  • Achieve and exceed monthly, quarterly, and annual sales targets and KPIs.
  • Proficiency in using CRM software and other sales tools to manage leads, track sales activities, and generate reports.
  • Good presentation skills

Impact You'll Make:

Client Management

• Develop and nurture trusting relations with internal and external clients through proactive communication and the effective management of expectations to ensure outstanding service levels
• Maintain and review client performance to ensure sustainability of existing ventures and to indentify new opportunities.
• Develop individual client strategies and collaborate with both internal and client resources to ensure the implementation of approved strategies.
• Forecast projected revenues on a long, medium and short term basis

Sales

• Identify & establish relationships with prospective clients that may be suitable to resell the TUI product set
• Aggressively drive market share growth and revenue. Identify areas of opportunity where TUI have the ability to build market share and cross / up sell opportunities for the TransUnion Group.
• Achieve /exceed set targets and objectives through the successful implementation of client strategies.
• Accurately forecast client activity and associated revenue.
• Track economic factors and trends and adjust key initiatives where required
• Identify and facilitate the formulation of creative solutions that meet customer needs

Operational

• Comprehensive insight into TUI product , solutions and service offering
• Understands the credit life cycle and the role of a credit bureau, credit report and credit score in terms of their application in a consumer context
• Facilitate and co-ordinates meetings with clients, internal resources and should it be required other TransUnion departments in developing and deploying actionable plans and strategies.
• Understand and have functional knowledge of internet based marketing & selling techniques.
• Prepare and present reports that are both financial and operational with regards to the performance of channel

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion's Internal Job Title:

AE II, Account Mgmt - Indirect Sales All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.